Privacy Policy

Your privacy is important to me. This privacy policy explains how I collect, use, and protect your personal information.

Information Collection

When you use this website or my counselling services, I may collect personal information including:

  • Name and contact information (email, phone number)
  • Information you provide through contact forms
  • Appointment booking information
  • Clinical information related to counselling services

How I Use Your Information

Your information is used to:

  • Provide and improve counselling services
  • Respond to your inquiries and requests
  • Schedule and manage appointments
  • Send relevant communications about your care

Confidentiality

As a Registered Clinical Counsellor (RCC) with the BC Association of Clinical Counsellors, I adhere to strict professional standards regarding client confidentiality. All clinical information shared during counselling sessions is kept strictly confidential, except where disclosure is required by law or where there is a risk of harm.

Data Security

I implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Third-Party Services

This website uses third-party services including:

  • Jane App for appointment booking
  • Google Maps for location services

These services have their own privacy policies governing the use of your information.

Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Withdraw consent for non-essential communications

Contact

If you have questions about this privacy policy or how your information is handled, please contact me at info@qubecore.com.

Updates

This privacy policy may be updated from time to time. The latest version will always be available on this page.

Last updated: December 2024